Choosing a new contractor or service provider can feel like a leap. For facility managers, the biggest questions often come before the work even begins: Will they understand our building? Our budget? Our timeline? At Bisschops Industries, we’ve built our process around answering those questions early, and following through on every detail. Here’s what you can expect when you start working with Bisschops Industries.
Step 1: Listening First
We begin every new partnership by listening. Whether you reach out about a specific HVAC, electrical, or fabrication need, or you’re still in the early planning stage, we take the time to understand your goals, concerns, and operational realities.
From the first call or site visit, we’ll ask the right questions:
- What’s driving the need for this project or service?
- What challenges have you faced before?
- How can we deliver lasting value, not just a quick fix?
We believe in getting clear from the start, so we can build solutions that work, not just fit.
Step 2: Site Review & Scope
Once we understand your needs, we’ll schedule a site review to assess the physical space, system conditions, and access requirements. This step is especially important for retrofit projects, custom fabrication work, or service in active public buildings.
We take measurements, ask about operational windows, and gather any documentation available (blueprints, system specs, previous reports) to inform our scope and recommendations.
Step 3: A Clear, Straightforward Quote
Based on your needs and our findings, we prepare a detailed quote that outlines the scope of work, timeline, materials (including any custom components), and total investment. We break down the costs and explain the rationale, no surprises, no vague estimates.
If options are available, such as repair vs. replace, we’ll walk you through the pros and cons, so you can make the best decision for your facility.
Step 4: Scheduling That Works Around You
We understand that many of the facilities we serve, schools, LTCs, healthcare, industrial plants, can’t afford downtime. That’s why we schedule work in a way that respects your operations, not the other way around.
We coordinate directly with your facility team to minimize disruptions, meet key timelines, and keep things moving. If we’re working in occupied areas, we plan accordingly with safety, noise, and occupant comfort in mind.
Step 5: Execution—Done Right
Once we’re on-site, you’ll see our team in action. We show up prepared, communicate clearly, and follow through on what we said we’d do. Our technicians are licensed, trained, and experienced in industrial and institutional environments, where expectations around safety, cleanliness, and communication are high.
Because we fabricate HVAC and metal components in-house, we’re also equipped to pivot quickly if something changes or needs a custom solution.
Step 6: Follow-Up and Long-Term Support
The job doesn’t end when we pack up our tools. After every project or service call, we provide a clear summary of what was done, any items to monitor, and when you might expect future service needs.
Whether it’s scheduled maintenance, additional upgrades, or technical support, our team stays connected, so you’re not left guessing what’s next.
Why It Matters
Our goal is to reduce hesitation and increase clarity. When you work with Bisschops, you’re not getting a vendor, you’re getting a proactive partner who respects your time, your team, and your facility.
Have a project coming up?
Contact Bisschops to see how we can help, from day one, and every step after.
